What am I doing here?
What's a Pre-Order?
How do I use this site?
What if an item has no ship date?
What's a Pull Sheet?
What happens if an item is cancelled after I've paid for it?
What about shipping?
When is payment due?
Additional questions?
What am I doing here?
You're here because you want quality service and merchandise provided
at low prices! That's the West Coast Empire way. There is none better :)
What's a Pre-Order?
Every month, Diamond Comics Distribution publishes a guide that solicits
everything scheduled to be released in approximately two months time. What
we've done is incorporate this guide into this site so that you can order
anything you want from it without the hassle of filling out forms and
mailing them in or giving them to retailers.
When you pre-order, you always get some sort of discount. Some items have
more of a discount than others, and these discount items are decided on
somewhat arbitrarily.
How do I use this site?
The best way to start is open up an account. Do this by clicking the
"Sign Up" link in the main menu bar across the top. You MUST enter
valid information as if we're to ship you any items, we need your
correct address. We also require a valid email address so we can
send you information regarding your account. We do not ask for credit
card information, nor will we ever share your personal information
that you provide.
After you've opened up an account, feel free to use the search function
on the main page to locate the items you'd like to add to your shopping
cart.
What if an item has no ship date?
That item is technically in stock but at this time, we would still have
to place an order for it as usual and it would ship in approximately
two months time.
What's a Pull Sheet?
If you click the little box marked "Pull Sheet" for a particular comic
title, we'll add that to a monthly pull list that we'll automatically
add to your shopping cart each month. So, when a new month begins, you'll
already see those items in your shopping cart with their discounts shown.
Some titles come out more than once per month, and those will automatically
appear as well. The default number of copies for each title is one, but
you can edit this later if you'd like multiple copies of each by clicking
the "View/Edit Pull Sheet" link at the top right of the site.
What happens if an item is cancelled after I've paid for it?
We'll issue you a credit which will appear in your shopping cart
and will be taken off the total of your next order. This will include
any adjustments to shipping charges and tax as well.
What about shipping?
We do charge for shipping, but we do believe that you'll find the rates
are very reasonable. We use a scale based on the number of items you
order in a given month. Here's the scale:
- 1 - 2 items: $2.00
- 3 - 5 items: $3.00
- 6 - 10 items: $4.00
- 11 - 15 items: $5.00
- 16 - 20 items: $6.00
- 21 - 25 items: $8.00
- 26 - 40 items: $10.00
- 41 - 60 items: $12.00
- 60+ items: $15.00
Now, sometimes a case of something or other, or a huge order
might exceed our usual rates. In those cases we might have to
quote you a bit extra on the shipping. If this should happen,
we will notify you by email before the ordering deadline and
add it to your shopping cart.
We will hold any merchandise until any outstanding shipping
charges are paid for.
When is payment due?
Payment for your order is due before the order deadline
each month. If payment is not received at the deadline, your
shopping cart will be emptied.
Additional questions? Submit your inquiry:
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